topic Re: Skygo on Xbox in Sky Go

Skygo on Xbox

Suzanne1867 — Wed, 03 May 2023 19:17:03 GMT

An error message has come up stating you can't use sky go on this device yet. You need sky go extra subscription. How do you get this and why it's always used before

Re: Skygo on Xbox

Annie+UK — Wed, 03 May 2023 19:19:47 GMT

Phone Sky

Use the following link for contacting Sky: CONTACT

There is also Sky's How can we help? page
(make sure the correct country is selected at the bottom of the page)

Re: Skygo on Xbox

caesarome — Wed, 03 May 2023 19:27:17 GMT

@Suzanne1867 wrote:

and why it's always used before

There was a fault that has now been fixed that allowed certain customers access to the app on a console without the correct subscription being in place on the account.