topic Re: Error code in Sky Go

Error code

jules608 — Tue, 25 Apr 2023 19:17:49 GMT

I keep getting error code 1314 almost every night when I play a game on an app.. it only happens on my iPad. Can anyone help?

Re: Error code

Addie15 — Wed, 26 Apr 2023 07:19:33 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Error code

Tom-W19 — Sat, 29 Apr 2023 12:16:34 GMT

Hi jules608

A private chat was started but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

Re: Error code

caesarome — Sat, 29 Apr 2023 16:22:10 GMT

@jules608

Are you using a VPN on your tablet, if so it will need disabling. If this doesn't apply are you in the UK ?