https://helpforum.sky.com/t5/Sky-Go/error-1310/m-p/4288233#M124055 <P>I am unable to download a movie to sky go desktop app (in my laptop) nor watch it on my laptop. I get a message that is 1310, and I am unable to download.</P><P>Sky agent said he upgraded my account to SkyGo Extra so that I could have more than one device. I deleted all devices...But still cannot watch nor on iphone (to watch please upgrade your subscription) nor on lap top,,,:(</P><P>Thanks!</P> Fri, 21 Apr 2023 20:09:35 GMT Pushuco 2023-04-21T20:09:35Z https://helpforum.sky.com/t5/Sky-Go/error-1310/m-p/4288233#M124055 <P>I am unable to download a movie to sky go desktop app (in my laptop) nor watch it on my laptop. I get a message that is 1310, and I am unable to download.</P><P>Sky agent said he upgraded my account to SkyGo Extra so that I could have more than one device. I deleted all devices...But still cannot watch nor on iphone (to watch please upgrade your subscription) nor on lap top,,,:(</P><P>Thanks!</P> Fri, 21 Apr 2023 20:09:35 GMT https://helpforum.sky.com/t5/Sky-Go/error-1310/m-p/4288233#M124055 Pushuco 2023-04-21T20:09:35Z https://helpforum.sky.com/t5/Sky-Go/error-1310/m-p/4288263#M124058 <P>When was Sky Go Extra added to your acciunt as it can take up to 24 hours to kick in and go live on your account which might be what the issue is here.</P> Fri, 21 Apr 2023 20:47:12 GMT https://helpforum.sky.com/t5/Sky-Go/error-1310/m-p/4288263#M124058 caesarome 2023-04-21T20:47:12Z