topic Re: Sky Go update on Xbox Series S in Sky Go

Sky Go update on Xbox Series S

89234702385702389 — Wed, 19 Apr 2023 20:18:21 GMT

I've had the Sky Go app on the family xbox series s. Its been updated however it won't let us log in anymore. I can still access sky go through my phone and tablet. I've tried uninstalling and reinstalling, but still not letting me back on.

Re: Sky Go update on Xbox Series S

caesarome — Wed, 19 Apr 2023 21:09:32 GMT

For console access to the Sky Go app you need Multiscreen or Sky Go Extra so do you have either of these ?

Re: Sky Go update on Xbox Series S

89234702385702389 — Thu, 20 Apr 2023 08:41:04 GMT

Hi yes I believe I've got the Extra. I've tried looking when I log in on sky.com but it's not clear on there

Re: Sky Go update on Xbox Series S

caesarome — Thu, 20 Apr 2023 08:56:57 GMT

@89234702385702389

If you look under the TV section of your bill it should show if you have it:

https://www.sky.com/manage/bill/