topic Re: Bt sport. in Sky Go

Bt sport.

big1jimmyboy — Tue, 18 Apr 2023 19:07:48 GMT

Hi there, just added sky multi screen to my account. Do you when can I watch bt sport on a device? Do I need to wait for my mini box to arrive and be connected for this to be done. Any ideas thanks.

Re: Bt sport.

GD1 — Tue, 18 Apr 2023 19:11:19 GMT

@big1jimmyboy Do you subscribe to BT sport through Sky or BT?

Re: Bt sport.

oldfella — Tue, 18 Apr 2023 19:11:21 GMT

@big1jimmyboy wrote:

Hi there, just added sky multi screen to my account. Do you when can I watch bt sport on a device? Do I need to wait for my mini box to arrive and be connected for this to be done. Any ideas thanks.

Hi @big1jimmyboy

Adding Sky Q Multiscreen does not add BT Sport.

If you subscribe to BT Sport through Sky then you can watch on Mini boxes. Also through Sky BT Sport in HD is included.
If you subscribe through BT directly then to receive BT Sport on Minis you need to pay BT’s monthly second box charge. One monthly charge covers all minis. Also to receive BT Sport in HD there is an additional BT monthly charge.

Re: Bt sport.

big1jimmyboy — Tue, 18 Apr 2023 19:27:13 GMT

Hi here, I subscribe to BT Sport through sky. Just asking if I need to wait for my mini box to arrive and be connected before I can watch bt sport on another device.

Re: Bt sport.

oldfella — Tue, 18 Apr 2023 19:36:07 GMT

@big1jimmyboy wrote:

Hi here, I subscribe to BT Sport through sky. Just asking if I need to wait for my mini box to arrive and be connected before I can watch bt sport on another device.

Hi @big1jimmyboy

Adding Multiscreen will not affect watching BT Sport on your main Q box.

It may take up to 24 hrs before you can watch BT Sport with the Sky Go App

Re: Bt sport.

big1jimmyboy — Tue, 18 Apr 2023 19:37:15 GMT

What I'm asking is when I can start watching bt sport on an iPad for example. At the moment I have just ordered multi screen on my account, I haven't received my mini box yet. Do I need to connect and start watching on multi screen before being able to do that. Apologies if this seems a bit complicated.

Re: Bt sport.

oldfella — Tue, 18 Apr 2023 19:41:22 GMT

@big1jimmyboy wrote:

What I'm asking is when I can start watching bt sport on an iPad for example. At the moment I have just ordered multi screen on my account, I haven't received my mini box yet. Do I need to connect and start watching on multi screen before being able to do that. Apologies if this seems a bit complicated.

See my previous post @big1jimmyboy

Re: Bt sport.

MightyQuinn — Tue, 18 Apr 2023 19:42:38 GMT

Hi @big1jimmyboy You can watch BT Sport live on you iPad even without a Multiscreen subscription as long as you have BT Sport on Sky subscription. Note BT Sport on Sky is a different subscription to BT Sport.

Re: Bt sport.

big1jimmyboy — Tue, 18 Apr 2023 19:45:24 GMT

I do have bt sport on my sky subscription, but it's not available to watch on a device.

Re: Bt sport.

big1jimmyboy — Tue, 18 Apr 2023 19:47:35 GMT

I've tried logging in and watching in via bt sport app with no joy. Is there another way trying to access it.

Re: Bt sport.

ozsat — Tue, 18 Apr 2023 19:51:18 GMT

The BT Sport app is only available to those who subscribe direct to BT Sports.

You'll need Sky Go for Sky subscriptions.

@big1jimmyboy wrote:
I've tried logging in and watching in via bt sport app with no joy. Is there another way trying to access it.

Re: Bt sport.

big1jimmyboy — Tue, 18 Apr 2023 19:51:43 GMT

Saying I need to upgrade my package via bt sport app. I take it the log in is same as my sky log in.

Re: Bt sport.

big1jimmyboy — Tue, 18 Apr 2023 19:54:28 GMT

Just tried accessing bt sport via sky go, but says I need to upgrade my package.

Re: Bt sport.

oldfella — Tue, 18 Apr 2023 20:04:41 GMT

@big1jimmyboy wrote:

Just tried accessing bt sport via sky go, but says I need to upgrade my package.

As I sid (or even said) @big1jimmyboy

You need to wait until Multiscreen shows on your package to use Sky Go

Re: Bt sport.

big1jimmyboy — Tue, 18 Apr 2023 20:02:12 GMT

Many thanks, that's what I thought. I'll wait for the mini box to arrive, guess it'll only be a few days. Thanks.

Re: Bt sport.

oldfella — Tue, 18 Apr 2023 20:07:56 GMT

@big1jimmyboy wrote:

Many thanks, that's what I thought. I'll wait for the mini box to arrive, guess it'll only be a few days. Thanks.

Hi @big1jimmyboy

Shouldn't take that long for the Multiscreen package to show on your account .

Assume you ordered the monthly Multiscreen subscription and not just a mini box?

Re: Bt sport.

big1jimmyboy — Tue, 18 Apr 2023 20:11:47 GMT

Thanks yes it was a monthly subscription.

Re: Bt sport.

big1jimmyboy — Wed, 19 Apr 2023 18:48:42 GMT

Hi again, so the multi screen is now set up, but still cannot access bt sport through sky go. Says I need to upgrade my subscription. Any ideas now what to try next.

Re: Bt sport.

caesarome — Wed, 19 Apr 2023 18:58:17 GMT

Give Sky a call as they will need to look into this for you.

150 is the number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:

https://www.sky.com/help/home

Re: Bt sport.

big1jimmyboy — Wed, 19 Apr 2023 19:00:59 GMT

Thanks. Think that's the thing to do. Cheers.