topic Re: Sky go on Xbox one in Sky Go

Sky go on Xbox one

Sky+go+user — Sun, 16 Apr 2023 19:09:27 GMT

my sky go app on my Xbox won't let me sign in since the update of the app

Re: Sky go on Xbox one

Lisa-P1987 — Mon, 17 Apr 2023 10:09:14 GMT

Hi there Sky+go+user, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sky go on Xbox one

paulandlouise — Mon, 17 Apr 2023 15:25:11 GMT

Well spoke to the chat bubble they couldnt resolve it as they couldn't add products - back on - she said it was easy though just chat with customer services gave me a ref and said tell them this ref all the notes where there and they can add it and their manager will override the cost to ensure it's free again . The agent I spoke to disagreed with all that I spent about 5 hours going backwards and forwards and have got no where - I now give up