https://helpforum.sky.com/t5/Sky-Go/sky-go/m-p/4269309#M123053 <P>Is the app connected to your Sky Q box, if so go inti the settings on the app and turn the connection off then see what happens.</P> Fri, 31 Mar 2023 19:17:22 GMT caesarome 2023-03-31T19:17:22Z https://helpforum.sky.com/t5/Sky-Go/sky-go/m-p/4269296#M123052 <P>i had to de register my mobile , ive downloaded sky go again and logged in and can watch catchip but get an erroe messae unknown erroe when i try to look at the tv guide to watch live tv</P> Fri, 31 Mar 2023 19:08:30 GMT https://helpforum.sky.com/t5/Sky-Go/sky-go/m-p/4269296#M123052 mralc0111111 2023-03-31T19:08:30Z https://helpforum.sky.com/t5/Sky-Go/sky-go/m-p/4269309#M123053 <P>Is the app connected to your Sky Q box, if so go inti the settings on the app and turn the connection off then see what happens.</P> Fri, 31 Mar 2023 19:17:22 GMT https://helpforum.sky.com/t5/Sky-Go/sky-go/m-p/4269309#M123053 caesarome 2023-03-31T19:17:22Z https://helpforum.sky.com/t5/Sky-Go/sky-go/m-p/4269316#M123054 <P>thats worked excellent thanks</P> Fri, 31 Mar 2023 19:35:18 GMT https://helpforum.sky.com/t5/Sky-Go/sky-go/m-p/4269316#M123054 mralc0111111 2023-03-31T19:35:18Z