https://helpforum.sky.com/t5/Sky-Go/Device-not-authorised/m-p/4267723#M122988 <P>Update - Spoken to Amy2918, after a few checks we found they needed to talk to our Sky Id team.&nbsp;</P> Thu, 30 Mar 2023 10:34:30 GMT Lisa-P1987 2023-03-30T10:34:30Z https://helpforum.sky.com/t5/Sky-Go/Device-not-authorised/m-p/4264903#M122927 <P>skygo app on fire tablet coming up with error 'device not authorised'. All posts on this issue don't have answers on how to resolve!! Any help here?&nbsp;</P> Mon, 27 Mar 2023 12:17:17 GMT https://helpforum.sky.com/t5/Sky-Go/Device-not-authorised/m-p/4264903#M122927 Amy2918 2023-03-27T12:17:17Z https://helpforum.sky.com/t5/Sky-Go/Device-not-authorised/m-p/4265107#M122931 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3741815">@Amy2918</a>&nbsp;</P> <P>To get you some help with this I have escalated your post to the Sky Messaging team who will hopefully be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.</P> <P><BR />This link explains how this works:<BR /><A href="https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> <P><BR />When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.</P> Mon, 27 Mar 2023 15:49:31 GMT https://helpforum.sky.com/t5/Sky-Go/Device-not-authorised/m-p/4265107#M122931 caesarome 2023-03-27T15:49:31Z https://helpforum.sky.com/t5/Sky-Go/Device-not-authorised/m-p/4267723#M122988 <P>Update - Spoken to Amy2918, after a few checks we found they needed to talk to our Sky Id team.&nbsp;</P> Thu, 30 Mar 2023 10:34:30 GMT https://helpforum.sky.com/t5/Sky-Go/Device-not-authorised/m-p/4267723#M122988 Lisa-P1987 2023-03-30T10:34:30Z