topic Re: Apple Tv Offer in Sky Go

Apple Tv Offer

Andyrice60 — Thu, 16 Mar 2023 17:57:04 GMT

Tried to redeem the AppleTV offer in the SkyVIP app. Goes to link then click on to redeem, then says, "One moment while we look up your offer details"

But then nothing happens. I have tried a few times and the same thing happens each time.

Re: Apple Tv Offer

Lisa-P1987 — Fri, 17 Mar 2023 08:45:08 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Apple Tv Offer

Addie15 — Sun, 19 Mar 2023 08:59:21 GMT

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

Re: Apple Tv Offer

timk60 — Thu, 26 Oct 2023 23:56:33 GMT

I have the same problem - how was it resolved?

Re: Apple Tv Offer

caesarome — Fri, 27 Oct 2023 04:46:17 GMT

@timk60

Have you tried it via your Sky Q box as per this:

https://helpforum.sky.com/t5/What-s-On/apple-free-trial-for-6-mths/m-p/4462053/highlight/true#M140771

Re: Apple Tv Offer

timk60 — Fri, 27 Oct 2023 11:25:51 GMT

Hi, thanks for the reply but yes, tried all that