topic Re: Sky go error (0) in Sky Go

Sky go error (0)

Damo080814 — Mon, 13 Mar 2023 09:21:37 GMT

Hi, sky go worked great before on my mobile.

Can no longer watch anything.

Says we're having problems (last 2 months)

Error (0)

Please help

Re: Sky go error (0)

Laing1 — Mon, 13 Mar 2023 16:47:18 GMT

@Damo080814 wrote:

Hi, sky go worked great before on my mobile.

Can no longer watch anything.

Says we're having problems (last 2 months)

Error (0)

Please help

@Damo080814 have you tried uninstalling the app then re-installing it

Re: Sky go error (0)

Damo080814 — Mon, 13 Mar 2023 16:57:04 GMT

Yes I'm afraid so, a number of times.

On my tablet works fine. But phone it doesn't.

Have sky go extra subscription also.

So number of devices shouldn't be an issue.

Re: Sky go error (0)

Laing1 — Mon, 13 Mar 2023 17:01:14 GMT

@Damo080814 wrote:

Yes I'm afraid so, a number of times.

On my tablet works fine. But phone it doesn't.

Have sky go extra subscription also.

So number of devices shouldn't be an issue.

@Damo080814 does the link below help you

https://www.sky.com/help/articles/sky-go-on-screen-message

Re: Sky go error (0)

caesarome — Mon, 13 Mar 2023 17:09:01 GMT

Something else to try is uninstall the app then turn of your wifi or mobile data connection, reboot the device then turn on the Wifi/mobile data before installing the app again.