topic Re: Just Keeps loading in Sky Go

Just Keeps loading

Tacs — Sun, 05 Mar 2023 13:24:44 GMT

My Sky Go when I open just loads and nothing happens. Been like this for weeks tried installing uninstalling switching off etc

caesarome — Sun, 05 Mar 2023 13:31:05 GMT

What device is the Sky Go app installed on ?

Tacs — Sun, 05 Mar 2023 13:32:37 GMT

It Is a Macbook air

caesarome — Sun, 05 Mar 2023 13:38:25 GMT

Did you do a complete removal:

Uninstall the app 

Launch the Finder, go to the Downloads folder and delete ‘SkyGoInstaller.’ 

In Finder, go to the Applications folder and delete Sky Go app 

Remove Sky Go files 

In the Finder select Go to folder ... from the Go menu (or press c). 

A dialog box should appear. Now copy and paste the following text into the box and press the return key: ~/Library/Application Support/ 

Select the Sky Go folder and delete it 

Empty Recycling Bin 

Reboot the Mac

Download and reinstall Sky Go

Tacs — Sun, 05 Mar 2023 13:53:37 GMT

Yes still got the same problem?