topic Re: Sky Go On Laptop in Sky Go

Sky Go On Laptop

Big+T — Sun, 05 Mar 2023 09:26:32 GMT

HI, in last week the Sky Gop will no longer launch on my windows 10 laptop. It starts to check for updates and then disappears. I have uninstalled and re loaded the app but no success, any ideas?

Re: Sky Go On Laptop

caesarome — Sun, 05 Mar 2023 09:48:56 GMT

Give this a try to do a complete removal of the app:

Uninstall the Sky Go app and then go to 'C:\Users\[your user name]\AppData\Roaming (ensure hidden files/folders are visible) and delete the following folders:

Sky
Sky Go

And if it is present the Cisco and/or Synamedia folder in App\Data\LocalLow.
Empty your recycle bin.

Reboot your PC and then download and install the Sky Go app again.

Re: Sky Go On Laptop

Big+T — Sun, 05 Mar 2023 10:15:12 GMT

Thanks, tried this but sadly still the same results, amy other help suggestions greatly appreciated