topic Re: Sky Go Extra in Sky Go

Sky Go Extra

Shellf63 — Tue, 28 Feb 2023 17:07:28 GMT

My kids have decided they want to start watching Sky sports through their Xbox in their room. When they have tried to log in it says I need Sky Go Extra. What options do I have please? Is this something I can just add on or do I need the multi room package? Also any idea of costs please?
Thanks in advance

Re: Sky Go Extra

westland16 — Tue, 28 Feb 2023 17:47:08 GMT

I had the same issue, and ended up paying £5 a month for the 'Sky Go extra' package.

Re: Sky Go Extra

Shellf63 — Tue, 28 Feb 2023 17:53:40 GMT

Thank you. with that, can I only then watch it on that console?

Re: Sky Go Extra

westland16 — Tue, 28 Feb 2023 17:57:09 GMT

No, you can watch, and download, on up to 4 devices (PC, phone, XBox etc).

Re: Sky Go Extra

caesarome — Tue, 28 Feb 2023 18:00:46 GMT

@Shellf63

Give Sky a call as they will be able to work out the best way to get it added for you. If you don't have multiroom then it costs £5 a month but can be free via Sky VIP as a reward.

Re: Sky Go Extra

westland16 — Tue, 28 Feb 2023 18:06:51 GMT

I am a 16 years VIP but was told I couldn't have it for free.

Re: Sky Go Extra

caesarome — Tue, 28 Feb 2023 18:13:34 GMT

Does it appear as a reward for you in the VIP section of the MySky app ?

Re: Sky Go Extra

Shellf63 — Tue, 28 Feb 2023 18:43:22 GMT

It doesn't on mine.
what's the main difference between just having sky go extra and having a multi screen box please?

Re: Sky Go Extra

westland16 — Tue, 28 Feb 2023 18:54:24 GMT

Sky Go extra allows you to watch/download on devices that support the Sky Go app.

A multiscreen mini box plugs into a TV, and connects wirelessly to a Sky Q box.

Re: Sky Go Extra

Shellf63 — Tue, 28 Feb 2023 19:32:41 GMT

Sorry for sounding thick...

so if I was downstairs watching one channel could they watch a different channel upstairs with sky go extra? Is sky go content live as such or is it previous programmes that you can rewatch?

thank you for all your help

Re: Sky Go Extra

westland16 — Tue, 28 Feb 2023 19:58:38 GMT

With Sky Go extra you can watch live programs, or programs you have downloaded to your device.

A mini box is an extension of your Q box and you can watch live programs, or anything recorded on your main Q box.

https://www.sky.com/help/articles/what-is-sky-go-extra