topic Sky Go and downloading to iPhone in Sky Go

Sky Go and downloading to iPhone

Claross — Thu, 23 Feb 2023 18:31:05 GMT

Hi all,

Just have an issue with Sky Go at the minute, trying to download a programme onto my iPhone so we can watch elsewhere but the option to download to phone is not there. Any ideas? Is it only certain programmes or films? I have a Dowload To Phone tab on app but the specific programme is not there?!
Thanks

Re: Sky Go and downloading to iPhone

caesarome — Thu, 23 Feb 2023 19:28:57 GMT

To download you need Sky Go Extra on your account @Claross so do you have this ?

Re: Sky Go and downloading to iPhone

Claross — Thu, 23 Feb 2023 20:17:42 GMT

Hi, yes we have 2 mini boxes so do have sky go extra 👍🏻👍🏻

thank you

Re: Sky Go and downloading to iPhone

caesarome — Thu, 23 Feb 2023 20:23:29 GMT

If you have 2 Sky Q mini boxes then you would need multiscreen sub for these.

Can you give some examples and I will see if the download option appears on Sky Go on my iphone.

Re: Sky Go and downloading to iPhone

Claross — Thu, 23 Feb 2023 20:51:17 GMT

So we are trying to download Warship Tour of Duty, it's on our recordings on the app, but neither myself or my husband can get our app to give us the option of downloading to our iPhones. .

Re: Sky Go and downloading to iPhone

caesarome — Thu, 23 Feb 2023 21:43:56 GMT

I see what you are trying to do now, you are trying to download this from your Sky Q box. As this is a BBC program then it isn't possible to do this I'm afraid as the BBC themselves will not allow it, so if you want to watch it on your iphones you will need to watch it via the BBC iPlayer app.

Re: Sky Go and downloading to iPhone

Claross — Thu, 23 Feb 2023 21:59:30 GMT

Ah that's funny as I just realised that we could watch it on the iPlayer instead - so that answers that question! Amazing, thank you that's really helpful, at least we know why now!!

thanks so much.