topic Re: Can family members have their own SkyGo usage in Sky Go

Can family members have their own SkyGo usage

JimboK — Thu, 09 Feb 2023 21:12:38 GMT

On my Sky TV account i can use Sky Go. I also have 3 kids who would like to use SkyGo app on iphone, ipad, pc or mac

Can they have their own SkyGo user ID and log in - otherwise they have to use my log in which is the same for my sky email etc so I dont want them to have that.

I can see then as users on my account but i cannot edit any details so it seems almost impossible to find an answer to this

Re: Can family members have their own SkyGo usage

caesarome — Thu, 09 Feb 2023 21:43:10 GMT

They can have their own IDs to use to login to Sky Go with but as you said here:

@JimboK wrote:

I can see then as users on my account

Then it appears that you have already set them up previously so they just need to login to the app on their devices now. Their usernames are usually the first part of their name or email address.

Re: Can family members have their own SkyGo usage

JimboK — Fri, 10 Feb 2023 12:37:49 GMT

thanks - will try this. I don't actually know how their accounts/IDs were set up as I have no recollection of doing it ! will report back

Re: Can family members have their own SkyGo usage

King+paul — Sun, 12 Feb 2023 22:24:24 GMT

@JimboK @Did you get an answer how to set up their own ids and password as I didn't see an answer I have the same issue as don't want kids getting into MySky

Re: Can family members have their own SkyGo usage

caesarome — Sun, 12 Feb 2023 22:29:51 GMT

@King+paul

To create a secondry Sky ID follow these instructions that were posted on here recentky by another member, they will not be able to view the bills but can use services like Sky Go:

https://helpforum.sky.com/t5/Account-Billing/Cannot-add-Secondary-Sky-ID/td-p/4051583