Sky Go crashes on iPad

TopKnitter — Sat, 28 Jan 2023 19:03:25 GMT

Hello,

I am hoping someone has an answer to this annoying problem. Mostly Sky Go works ok, but it consistantly crashes when selecting a movie.

sequence of events:

Open Sky go app on iPad

Select browse

Select Sky Cinema

Pick a film, any film which opens to preview screen

hit the cross in the top right corner to return to browsing movies

and the app closes.......

This only occurs in the movie section. If you play the movie then all is well. It only happens when you close the preview window and try to return to browsing.

iPad is 10th Generation

IOS versioin is 16.3

Sky Go App version is 23.1..1

I have already removed the app fully. restarted the iPad and reinstalled the app, but it is still the same.

I do hope someone has an answer as this is driving me mad.

TIA

Re: Sky Go crashes on iPad

TopKnitter — Sun, 29 Jan 2023 11:57:07 GMT

I also forgot to add that we have 2 iPads of the same model and it is doing exactly the same thing on both of them!

Anyone else have this issue or has seens it and know how to fix it?

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Sky Go crashes on iPad

Re: Sky Go crashes on iPad