https://helpforum.sky.com/t5/Sky-Go/Not-recognising-url/m-p/4206924#M120481 <P>If the error is "unable to generate URL" then give this ago that was posted on here a few weeks ago by someone else who had the same issue and doing this fixed it for them:</P> <P>&nbsp;</P> <P>1 - update the iPhone if there is an update available<BR />2 - uninstal the MySky app and delete all data associated with the app<BR />3 - restart your iPhone<BR />4 - re-install the MySky app and select allow data operations on install<BR />5 - log in with your Sky ID and give it another go.</P> Wed, 18 Jan 2023 13:35:24 GMT caesarome 2023-01-18T13:35:24Z https://helpforum.sky.com/t5/Sky-Go/Not-recognising-url/m-p/4206920#M120480 <P>Hi I am unable to access the sky go vip events pages comps etc&nbsp;</P><P>Get the message unable to recognise url</P><P>This is on all phones and tablets</P> Wed, 18 Jan 2023 13:24:53 GMT https://helpforum.sky.com/t5/Sky-Go/Not-recognising-url/m-p/4206920#M120480 Zazoom 2023-01-18T13:24:53Z https://helpforum.sky.com/t5/Sky-Go/Not-recognising-url/m-p/4206924#M120481 <P>If the error is "unable to generate URL" then give this ago that was posted on here a few weeks ago by someone else who had the same issue and doing this fixed it for them:</P> <P>&nbsp;</P> <P>1 - update the iPhone if there is an update available<BR />2 - uninstal the MySky app and delete all data associated with the app<BR />3 - restart your iPhone<BR />4 - re-install the MySky app and select allow data operations on install<BR />5 - log in with your Sky ID and give it another go.</P> Wed, 18 Jan 2023 13:35:24 GMT https://helpforum.sky.com/t5/Sky-Go/Not-recognising-url/m-p/4206924#M120481 caesarome 2023-01-18T13:35:24Z