topic Re: Sky go not working on ps5, message appears saying I need correct subscription but I already have in Sky Go

Sky go not working on ps5, message appears saying I need correct subscription but I already have sky

AmC213 — Tue, 17 Jan 2023 21:55:46 GMT

Sky go not working on ps5, message appears saying I need correct subscription but I already have sky

Re: Sky go not working on ps5, message appears saying I need correct subscription but I already have

AmC213 — Tue, 17 Jan 2023 21:56:13 GMT

Sky go not working on ps5, message appears saying I need correct subscription but I already have sky Go extra*

Re: Sky go not working on ps5, message appears saying I need correct subscription but I already have

caesarome — Tue, 17 Jan 2023 22:30:02 GMT

@AmC213

To get you some help with this I have escalated your post to the Sky Messaging team who will be in touch with you sometime tomorrow regarding this via a blue/red chat bubble which will appear at the bottom of this page.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

Re: Sky go not working on ps5, message appears saying I need correct subscription but I already have

Mr+Flibbles+86 — Wed, 18 Jan 2023 08:49:33 GMT

Thank you for escalating this. We have sent an invite to chat

Re: Sky go not working on ps5, message appears saying I need correct subscription but I already have

Lisa-P1987 — Sat, 21 Jan 2023 11:13:00 GMT

Update – Thanks for chatting to us AmC213. Unfortunately, there was no further response on the chat in 48 hours, we are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks 🙂