topic Re: Skygo on sky stream in Sky Go

Skygo on sky stream

FJWoo — Thu, 05 Jan 2023 18:22:00 GMT

Recently got sky stream and I was told I could login to my skygo via the app, can anyone confirm this works?

Re: Skygo on sky stream

SKY1992bf — Thu, 05 Jan 2023 18:28:54 GMT

@FJWoo It should do yes, just login to the sky go app on pc , laptop or mobile devices with your sky account login details

Re: Skygo on sky stream

FJWoo — Thu, 05 Jan 2023 18:29:59 GMT

Thanks @SKY1992bf I will give it a go, do I have to download the app or will it already be downloaded? Apologies not received it yet!

Re: Skygo on sky stream

SKY1992bf — Thu, 05 Jan 2023 18:34:12 GMT

@FJWoo The app needs to be downloaded from the likes of apple iTunes, google play or windows App Store

Re: Skygo on sky stream

FJWoo — Thu, 05 Jan 2023 18:45:04 GMT

Ok apologies I never read the response properly and may not have explained! I have an existing sky account which I use skygo on however I am installing sky stream at another property and was informed I could use the skygo app on/through sky stream therefore only needing a basic package at the other property, any idea if this is true?

Re: Skygo on sky stream

SKY1992bf — Thu, 05 Jan 2023 18:53:48 GMT

@FJWoo No the sky go app is not available via sky glass/stream puck themselves, the only way to use the app on the second account is as already advised

Re: Skygo on sky stream

FJWoo — Thu, 05 Jan 2023 18:56:40 GMT

Thanks, slightly mislead by the rep who sold me it then but it will still have its advantages, I will ensure I take the laptop also!

thanks again!