topic Re: Subtitles not available on recorded tv programs in Sky Accessibility

Subtitles not available on recorded tv programs

Bullman123 — Thu, 07 May 2026 22:07:08 GMT

Why are subtitles not available on recorded TV programs with sky glass tv

Re: Subtitles not available on recorded tv programs

Sky_Gee — Fri, 08 May 2026 10:29:16 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Re: Subtitles not available on recorded tv programs

Daniel0210 — Mon, 11 May 2026 08:49:40 GMT

@Bullman123

Your duplicate thread has been removed as you asked the same on this one. You received an invite to chat to the Community Messaging Team so did you engage in that chat? If not it will have expired now.

Re: Subtitles not available on recorded tv programs

SuperMatt — Mon, 11 May 2026 08:56:05 GMT

Hello again, @Bullman123. I have sent another invite to chat 👍 Thanks, Matt