topic Can’t get accessibility page off? in Sky Accessibility

Can’t get accessibility page off?

LUVBUGDISCOSHOW — Wed, 05 Nov 2025 14:43:38 GMT

Remove the accessibility page

Re: Can’t get accessibility page off?

Annie+UK — Wed, 05 Nov 2025 14:56:31 GMT

@LUVBUGDISCOSHOW wrote:

Remove the accessibility page

You'll have to explain more

This forum is primarily customer-to-customer help, you're not talking to Sky support

Re: Can’t get accessibility page off?

Daniel0210 — Wed, 05 Nov 2025 16:17:10 GMT

@LUVBUGDISCOSHOW

Do you have Sky Q and it's stuck on the Accessibility screen?

If so …

Sky have suggested the following...

Unpair their Sky Q remote from the box by holding 4&6
Wait for the remote to flash
Then dismiss the information screen "Skip & set up later"
Hold 1&3 to repair the remote control

If 4&6 does not allow you to clear the information screen, try holding 7&9 to reset the Sky Q remote then hold 1&3 and follow the on-screen setup journey to allow the remote to control the TV.