topic Re: Dementia help in Sky Accessibility

Dementia help

Mylee15 — Tue, 23 Sep 2025 18:05:13 GMT

Despite elderly dad having a super tv with lots of apps for tv he can't understand them so he is using his old Sky box & controller to access freeview, we don't have a sky package, he wants one but doesn't want anyone to his home ??) dementia) Is there a way we can install ourselves. It seems a silly q but would love him to access more tv, at present he just uses the up and down keys .. he can't fathom out the apps .. he doesn't have a sky dish. I'm really not technical lol but any advice appreciated

Re: Dementia help

LondonLite — Tue, 23 Sep 2025 18:15:13 GMT

Sky Stream would be the best option for your father. I'd suggest you or someone he trusts does the set-up for him, it also comes with a voice activated remote, so if your father wants to watch BBC One for example, he can press the microphone button and BBC One will display on his tv from the main menu. I'd suggest setting up the favourite channels also, so he can press 1 for BBC One, 2 for BBC Two etc

Hopefully that option isn't too complex for your father?

Re: Dementia help

Annie+UK — Tue, 23 Sep 2025 18:18:18 GMT

Sky have made older Sky boxes obsolete, and Sky Q requires and engineer visit so the only option would be Sky Stream via an Internet connection has can be setup by the customer, but this also uses apps 😞

If he has no dish then a Sky box would not work, also Freeview is supplied via a terrestrial aerial so also would not come via a Sky box

Re: Dementia help

Daniel0210 — Tue, 23 Sep 2025 18:30:54 GMT

@Mylee15

Research Stream fully before committing. It's totally different to satellite TV viewing.

Re: Dementia help

MrRichAllen1976 — Sun, 05 Oct 2025 11:15:47 GMT

@Mylee15 Getting a Stream package without an Engineer visit ain't possible, as you'd have to have a Dish fitted.

Also, as mentioned the older Sky boxes are now obsolete so you'd need a Sky Q box.

Re: Dementia help

Daniel0210 — Sun, 05 Oct 2025 11:22:27 GMT

@MrRichAllen1976 wrote:

@Mylee15 Getting a Stream package without an Engineer visit ain't possible, as you'd have to have a Dish fitted.

@MrRichAllen1976

That's totally incorrect. Stream is connected by the customer only and Stream doesn't need a dish. There is NO engineer requirement for Stream.