https://helpforum.sky.com/t5/Sky-Accessibility/Messaging-Sky/m-p/5036453#M6706 <P>I cannot talk on the phone so I have emailed Sky a complaint as they have made a mistake on my bill. I had an email back saying my complaint was with the Customer Priority Team, and not to respond to the email but that I could contact them through message and they need to speak to me about my complaint. However for the last 48 hours message has been unavailable despite saying I am within opening hours and that my only option is to call them, which I can't do as I can't physically speak. So how do I get in contact?&nbsp;</P> Tue, 15 Jul 2025 12:19:24 GMT HG29 2025-07-15T12:19:24Z https://helpforum.sky.com/t5/Sky-Accessibility/Messaging-Sky/m-p/5036453#M6706 <P>I cannot talk on the phone so I have emailed Sky a complaint as they have made a mistake on my bill. I had an email back saying my complaint was with the Customer Priority Team, and not to respond to the email but that I could contact them through message and they need to speak to me about my complaint. However for the last 48 hours message has been unavailable despite saying I am within opening hours and that my only option is to call them, which I can't do as I can't physically speak. So how do I get in contact?&nbsp;</P> Tue, 15 Jul 2025 12:19:24 GMT https://helpforum.sky.com/t5/Sky-Accessibility/Messaging-Sky/m-p/5036453#M6706 HG29 2025-07-15T12:19:24Z https://helpforum.sky.com/t5/Sky-Accessibility/Messaging-Sky/m-p/5036459#M6707 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3430442">@HG29</a>&nbsp; Have you registered with the accessibility team?&nbsp;&nbsp;<A href="https://www.skyaccessibility.sky/" target="_blank">https://www.skyaccessibility.sky/</A></P> <P>&nbsp;</P> <P>They have a number of different contact options.</P> Tue, 15 Jul 2025 12:22:08 GMT https://helpforum.sky.com/t5/Sky-Accessibility/Messaging-Sky/m-p/5036459#M6707 GD1 2025-07-15T12:22:08Z