topic Re: Nothing working in Sky Accessibility

Nothing working

barney09 — Mon, 02 Dec 2024 10:38:46 GMT

We need an engineer to come out and reset our sky tv. Can't do it myself as parly poor vision

Mark39 — Mon, 02 Dec 2024 10:54:53 GMT

What sort of Sky box? Sky+? Sky Q? Sky Stream?

Does the power light on your Sky box change to green when you turn it on? Is anything displayed on your tv?

Daniel0210 — Mon, 02 Dec 2024 16:51:51 GMT

@barney09 wrote:
as parly poor vision

@barney09
It may be worth registering with the Sky Accessibility Team who may be able to help you in the future. Once registered there are also different methods of communication with this team other than phoning so have a look at these three links:~

https://www.skyaccessibility.sky/

https://www.sky.com/help/articles/accessibility-information-sky-mobile-broadband-and-talk-customers

https://www.sky.com/help/articles/third-party-assistance