https://helpforum.sky.com/t5/Sky-Accessibility/Vulnerable-adult-needing-backup-power-supply-for-router/m-p/4808143#M5743 <P>I assume you have Sky's internet calls. You'll need to give Sky a call about a battery backup. If you're registered with Sky Accessibility, there are a number of contact options.</P> <P>&nbsp;</P> <P><A href="https://www.skyaccessibility.sky/" target="_blank">https://www.skyaccessibility.sky/</A>.&nbsp;</P> Mon, 04 Nov 2024 13:23:15 GMT Mark39 2024-11-04T13:23:15Z https://helpforum.sky.com/t5/Sky-Accessibility/Vulnerable-adult-needing-backup-power-supply-for-router/m-p/4808102#M5741 <P>Hello. I live in a remote rural area with no mobile signal. I'm disabled and recently widowed,&nbsp; and I'm terrified of not having phone access in a power cut.</P><P>&nbsp;</P><P>I have been told (by AgeUK) that as my service provider,&nbsp; SKY should provide a 'UPS' (Uninterrupted Power Supply) battery back up, and I would like to find out how to get this sorted as soon as possible,&nbsp; please?</P><P>&nbsp;</P><P>There are frequent power cuts here, in winter. As a wheelchair user,&nbsp; it's almost impossible for me to go out safely to find somewhere with a mobile signal near enough to use. Also, I am really worried that if I have a fall and have no home phone access because the WiFi is down, I'll be stranded without any way to get help. I'm VERY worried about this and very nervous. I used to be able to simply plug a basic phone into my BT phone socket even in a power cut,&nbsp; and amnow regretting changing my landline to SKY. Any help would be much appreciated,&nbsp; thanks!</P> Mon, 04 Nov 2024 12:56:08 GMT https://helpforum.sky.com/t5/Sky-Accessibility/Vulnerable-adult-needing-backup-power-supply-for-router/m-p/4808102#M5741 FMCR 2024-11-04T12:56:08Z https://helpforum.sky.com/t5/Sky-Accessibility/Vulnerable-adult-needing-backup-power-supply-for-router/m-p/4808143#M5743 <P>I assume you have Sky's internet calls. You'll need to give Sky a call about a battery backup. If you're registered with Sky Accessibility, there are a number of contact options.</P> <P>&nbsp;</P> <P><A href="https://www.skyaccessibility.sky/" target="_blank">https://www.skyaccessibility.sky/</A>.&nbsp;</P> Mon, 04 Nov 2024 13:23:15 GMT https://helpforum.sky.com/t5/Sky-Accessibility/Vulnerable-adult-needing-backup-power-supply-for-router/m-p/4808143#M5743 Mark39 2024-11-04T13:23:15Z