https://helpforum.sky.com/t5/Sky-Accessibility/Not-being-able-to-turn-off-Pin/m-p/4185961#M3246 <P>This doesn't help people with dementia, do you know of any services that don't have pins on?&nbsp;</P> Wed, 21 Dec 2022 19:14:45 GMT Sarahlou36 2022-12-21T19:14:45Z https://helpforum.sky.com/t5/Sky-Accessibility/Not-being-able-to-turn-off-Pin/m-p/4185927#M3244 <P>My Nana has dementia, she has Sky full package and isn't able to watch films &nbsp;because it asks her for a pin constantly!&nbsp;<BR /><BR /></P><P>Even though we have put notes around with her pin, she gets stuck and can't access anything!&nbsp;<BR /><BR />I have tried to turn off all needs to enter pin and you can't...&nbsp;</P><P>&nbsp;</P><P>Iv seen sky blame off com, but cant understand why you can't turn this off.&nbsp;<BR />People who suffer with memory issues are having more barriers put in their way!&nbsp;<BR /><BR /><BR /></P><P>Surely there is a tv subscription service with out this?&nbsp;</P><P>&nbsp;</P> Wed, 21 Dec 2022 18:06:45 GMT https://helpforum.sky.com/t5/Sky-Accessibility/Not-being-able-to-turn-off-Pin/m-p/4185927#M3244 Sarahlou36 2022-12-21T18:06:45Z https://helpforum.sky.com/t5/Sky-Accessibility/Not-being-able-to-turn-off-Pin/m-p/4185931#M3245 <P><STRONG>PIN</STRONG> usage is dictated by <STRONG>OFCOM</STRONG> and they don't allow exceptions to their rules <span class="lia-unicode-emoji" title=":disappointed_face:">😞</span></P> Wed, 21 Dec 2022 18:11:39 GMT https://helpforum.sky.com/t5/Sky-Accessibility/Not-being-able-to-turn-off-Pin/m-p/4185931#M3245 Annie+UK 2022-12-21T18:11:39Z https://helpforum.sky.com/t5/Sky-Accessibility/Not-being-able-to-turn-off-Pin/m-p/4185961#M3246 <P>This doesn't help people with dementia, do you know of any services that don't have pins on?&nbsp;</P> Wed, 21 Dec 2022 19:14:45 GMT https://helpforum.sky.com/t5/Sky-Accessibility/Not-being-able-to-turn-off-Pin/m-p/4185961#M3246 Sarahlou36 2022-12-21T19:14:45Z