https://helpforum.sky.com/t5/Sky-Accessibility/Subtitles-bug/m-p/4181650#M3214 <P>Hi,</P><P>&nbsp;</P><P>* moderators, please do not merge this topping with "Skipping ads", as this is a different issue that needs assistance from supporters that may avoid skipping ads queries but may be able to contribute to the totally different questions posed below. This is an issue about SUBTITLES, and also about reporting BUGS, not missing features.&nbsp;</P><P>&nbsp;</P><P>When playing a recorded program, I skip ads by jumping forward x minutes, and FF/REW to find the restart of the&nbsp; program. Unfortunately, everytime I do, subtitles stop working. Switching subtitles off and on using voice control does not make any difference. To get the subtitles back, I have to stop and resume the program. This is a PITA as my wife and I both need subtitles on all programs.</P><P>&nbsp;</P><P>Does this affect other users?</P><P>Is there a "bug" list that this might be on?</P><P>Where can I report this bug?</P><P>&nbsp;</P><P>elkay62</P> Fri, 16 Dec 2022 05:55:50 GMT elkay62 2022-12-16T05:55:50Z https://helpforum.sky.com/t5/Sky-Accessibility/Subtitles-bug/m-p/4181650#M3214 <P>Hi,</P><P>&nbsp;</P><P>* moderators, please do not merge this topping with "Skipping ads", as this is a different issue that needs assistance from supporters that may avoid skipping ads queries but may be able to contribute to the totally different questions posed below. This is an issue about SUBTITLES, and also about reporting BUGS, not missing features.&nbsp;</P><P>&nbsp;</P><P>When playing a recorded program, I skip ads by jumping forward x minutes, and FF/REW to find the restart of the&nbsp; program. Unfortunately, everytime I do, subtitles stop working. Switching subtitles off and on using voice control does not make any difference. To get the subtitles back, I have to stop and resume the program. This is a PITA as my wife and I both need subtitles on all programs.</P><P>&nbsp;</P><P>Does this affect other users?</P><P>Is there a "bug" list that this might be on?</P><P>Where can I report this bug?</P><P>&nbsp;</P><P>elkay62</P> Fri, 16 Dec 2022 05:55:50 GMT https://helpforum.sky.com/t5/Sky-Accessibility/Subtitles-bug/m-p/4181650#M3214 elkay62 2022-12-16T05:55:50Z https://helpforum.sky.com/t5/Sky-Accessibility/Subtitles-bug/m-p/4181681#M3215 <P>Best to report it to the Viewer Relations tezm. You can email them at viewerr@sky.uk&nbsp;</P> Fri, 16 Dec 2022 07:53:57 GMT https://helpforum.sky.com/t5/Sky-Accessibility/Subtitles-bug/m-p/4181681#M3215 Mark39 2022-12-16T07:53:57Z https://helpforum.sky.com/t5/Sky-Accessibility/Subtitles-bug/m-p/4183097#M3234 <P>Just reported to the email address as suggested.</P><P>&nbsp;</P><P>I would still be interested to hear if anyone else is encountering this problem.</P><P>&nbsp;</P><P>elkay62</P> Sun, 18 Dec 2022 00:58:27 GMT https://helpforum.sky.com/t5/Sky-Accessibility/Subtitles-bug/m-p/4183097#M3234 elkay62 2022-12-18T00:58:27Z