topic Re: House of the dragon, no subs in UHD. in Sky Accessibility

House of the dragon, no subs in UHD.

jojaca — Mon, 22 Aug 2022 11:06:49 GMT

It's shocking this day and age, that your biggest show of the year has no subs in UHD. With a fantasy show like this I like to read the subs because it's quicker to pick up the character names and follow the storyline better. I now have to watch standard HD just so I can have the subs. No point in having UHD for me and this could stop me from renewing in the future. No problems with subs from the other major streaming platforms.

Re: House of the dragon, no subs in UHD.

Invisiblename — Mon, 22 Aug 2022 11:08:35 GMT

@jojaca wrote:
It's shocking this day and age, that your biggest show of the year has no subs in UHD. With a fantasy show like this I like to read the subs because it's quicker to pick up the character names and follow the storyline better. I now have to watch standard HD just so I can have the subs. No point in having UHD for me and this could stop me from renewing in the future. No problems with subs from the other major streaming platforms.

Not my show..... we are all fellow Sky customers on here

Re: House of the dragon, no subs in UHD.

bob1234 — Mon, 22 Aug 2022 11:17:49 GMT

@jojacaYou are not alone Sky are not good with UHD subtitles.

Re: House of the dragon, no subs in UHD.

Chodley — Mon, 22 Aug 2022 14:12:23 GMT

And your need, while well observed with the obscure myriad Westeros names, is just a minor problem compared to viewers with accessibility needs. This really should be provided.

Re: House of the dragon, no subs in UHD.

J+R+Lewis — Thu, 25 Aug 2022 09:02:25 GMT

I also find this incredibly frustrating. Sky are particularly bad at providing subtitles for their broadcasts. It is astonishing that they wouldn't do everything in their power to try and meet this minimum expectation with a show of this magnitude.

Subtitles

Wendie+Woo — Tue, 30 Aug 2022 22:28:42 GMT

Why are there no subtitles for House of Dragons? Its disgusting in this digital age that top rated programs are not accessible to those with hearing Impairments.

Re: House of the dragon, no subs in UHD.

Wendie+Woo — Tue, 30 Aug 2022 22:32:11 GMT

I can't get subtitles in normal HD how are you getting them?

Re: House of the dragon, no subs in UHD.

Chodley — Wed, 31 Aug 2022 08:53:08 GMT

@Wendie+Woo The standard way, hit the ? button on the remote and English subtitles are in that menu at the bottom of the screen.

Re: House of the dragon, no subs in UHD.

Anonymous — Fri, 16 Sep 2022 14:10:10 GMT

Same issue for me, almost 1 week after the episode aired and still no subtitles leaving me unable to watch this programme. What are we paying for if SKY cannot provide accessibility features? It's not like they don't have the money. Disabled people are left behind once again, I'm absolutely disgusted.

Re: House of the dragon, no subs in UHD.

Fidel+59 — Sat, 01 Oct 2022 20:38:54 GMT

Is it in Uhd? I've only seen the first episode in uhd and the rest in hd

Re: House of the dragon, no subs in UHD.

Chodley — Sun, 02 Oct 2022 01:29:51 GMT

@Fidel+59 That could be a series linking issue. They are all available in UHD

Re: House of the dragon, no subs in UHD.

Fidel+59 — Sun, 02 Oct 2022 01:37:15 GMT

Yeah I understand that but I've looked on demand too and only 1&2 is available as my screenshot above shows.

Re: House of the dragon, no subs in UHD.

Chodley — Sun, 02 Oct 2022 06:32:25 GMT

Ok I found your screenshot (it wasn't above but in a different thread)

those are the series linked ones that have been recorded from the live broadcast. I had this problem. It seems to get confused and record or download those and then not download the next episode in UHD, but I did manage to find the rest of the UHD ones . Nigea's explanation should work, that he posted in your other thread.

Re: House of the dragon, no subs in UHD.

KateQ — Wed, 02 Nov 2022 13:46:56 GMT

I'm watching on sky glass no subs on any version. Absolutely shocking in this day and age. Crap

Re: House of the dragon, no subs in UHD.

Fidel+59 — Wed, 02 Nov 2022 18:18:36 GMT

I agree. PS I don't think Sky glass is what they hoped it would be.

Re: House of the dragon, no subs in UHD.

Chasloyal — Fri, 28 Jun 2024 21:53:54 GMT

@jojaca subscribers in UHD?

Re: House of the dragon, no subs in UHD.

Chodley — Sat, 29 Jun 2024 04:29:29 GMT

@Chasloyal wrote:
@jojaca subscribers in UHD?

Subtitles

Re: House of the dragon, no subs in UHD.

Chasloyal — Sat, 29 Jun 2024 11:53:23 GMT

@Chodley I was being a tad facetious, forgive me.

I was merely coming from the angle that if you're the sort of person who prefers the clarity that subtitles bring then surely you'd be precise enough not to use abbreviations that could cause confusion.

Just for the record, I am rather fond of switching subtitles on myself, especially when watching content from George R. R. Martin's universe whilst they immensely irritate Mrs Loyal so I'm not at all criticising the notion of using them.

Re: House of the dragon, no subs in UHD.

Chodley — Sat, 29 Jun 2024 14:59:04 GMT

@Chasloyal wrote:
@Chodley I was being a tad facetious, forgive me.

I was merely coming from the angle that if you're the sort of person who prefers the clarity that subtitles bring then surely you'd be precise enough not to use abbreviations that could cause confusion.

Just for the record, I am rather fond of switching subtitles on myself, especially when watching content from George R. R. Martin's universe whilst they immensely irritate Mrs Loyal so I'm not at all criticising the notion of using them.

Hmm well if we're going full pedant then I think the context was completely clear in the text of the opening post.

Re: House of the dragon, no subs in UHD.

Chasloyal — Sat, 29 Jun 2024 21:10:40 GMT

@Chodley well yes and no, context can be skewed in any direction you want.

In this day and age where folk love to shorten not particularly long words I'd suggest if you asked 100 people what subs is short for 99 would say substitutes or subscribers.

I'd go as far as to say I remain to be convinced that even the 1 out of that 100 would come up with subtitles.

Anyway have a lovely evening.