topic Re: Block outgoing phone number in Sky Accessibility

Block outgoing phone number

Sid1999 — Wed, 24 Nov 2021 12:29:59 GMT

Hi,

My mum has dementia and is ringing up our old house number asking for my deceased dad. Is there anyway we can block this number from being dialled from her phone as the other person is being very annoyed by this.

Thanks

Re: Block outgoing phone number

GD1 — Wed, 24 Nov 2021 12:36:00 GMT

@Sid1999 wrote:
Hi,

My mum has dementia and is ringing up our old house number asking for my deceased dad. Is there anyway we can block this number from being dialled from her phone as the other person is being very annoyed by this.

Thanks

You also posted in the talk forum https://helpforum.sky.com/t5/Talk/Block-outgoing-phone-number/m-p/3844369#M71459 a response has been provided to your other thread.

Re: Block outgoing phone number

Sid1999 — Wed, 24 Nov 2021 12:49:47 GMT

Yes I did and it told me to come here and ask?

A link was provided whicjh I used.

Re: Block outgoing phone number

GD1 — Wed, 24 Nov 2021 13:01:01 GMT

@Sid1999 wrote:
Yes I did and it told me to come here and ask?
A link was provided whicjh I used.

Have you contacted the accessibility team regarding the issue? https://www.skyaccessibility.sky/ Your mum would be eligible for extra support but she would need to be registered with them.

Re: Block outgoing phone number

Sid1999 — Wed, 24 Nov 2021 13:02:53 GMT

No i haven't, i will contact them now, thankyou.