topic Re: no communal tv sky accesss in Sky Accessibility

no communal tv sky accesss

glencat — Wed, 01 Sep 2021 22:41:02 GMT

ok, trying to get sky q installed. engineer came to set up box, but said could not as did not have sky point in my flat

said speak to management - did . they said not anything to do with them; personal choice to have sky, not their responsibility. . no communal tv or sky system.

asked guy who came how else to get sky point andfitted, how much etc. he said i could not do it...

PLEASE HELP, bought new tv, got sky q contract for 18 mths . talktalk cancelled from tomorrow with cancellation fee because of taking sky.

am disabled, live alone with no help from anyone ... what can i do

Re: no communal tv sky accesss

Mark39 — Thu, 02 Sep 2021 06:57:28 GMT

Does your landlord allow you to install your own satellite dish? That may be an alternative depending on ease of access to the outside of your flat. If not, Sky tv isn't an option for you, I'm afraid. You may want to consider NowTV instead.

Re: no communal tv sky accesss

glencat — Thu, 02 Sep 2021 08:41:27 GMT

thanks for reply.but have checked networks on list of other flats and 4 have sky. there are no dishes

Re: no communal tv sky accesss

Mark39 — Thu, 02 Sep 2021 09:03:38 GMT

@glencat wrote:

thanks for reply.but have checked networks on list of other flats and 4 have sky. there are no dishes

How did you check? Unless it's a list provided by your estate management team, I know of no way to find out whether a home has Sky tv or not, unless there's a visible dish. If you're right and they do have Sky TV, there must be a communal set up of some sort despite what the manage,ent team have told you

Re: no communal tv sky accesss

glencat — Thu, 02 Sep 2021 09:15:31 GMT

so when i go to my network/internet settings a list comes up for other flats eg sky, talk etc. must be because we are so close to be in range.

Re: no communal tv sky accesss

glencat — Thu, 02 Sep 2021 09:17:19 GMT

so where do you think it would be located? inside - there are locked cupboards. or outside

Re: no communal tv sky accesss

Mark39 — Thu, 02 Sep 2021 09:18:47 GMT

That only indicates what broadband networks are nearby which has nothing to do with Sky TV, I'm afraid.

Re: no communal tv sky accesss

glencat — Thu, 02 Sep 2021 09:20:28 GMT

but i know at least 2 people have sky tv

Re: no communal tv sky accesss

Mark39 — Thu, 02 Sep 2021 09:35:31 GMT

Best take it up with your management team, then. Bottom line is without a connection within your flat to the communal system, assuming there is one, Sky tv isn't an option (unless you can have you own dish, as I posted before).

Re: no communal tv sky accesss

glencat — Thu, 02 Sep 2021 09:46:09 GMT

thanks for all help and advice, Mark. sending you a vitual hug🤗

Re: no communal tv sky accesss

Mark39 — Thu, 02 Sep 2021 10:45:15 GMT

Thanks! 😊

sky engineer app to put aerial on 2 story flats

glencat — Sat, 04 Sep 2021 19:27:43 GMT

ongoing... MDU engineer visit today. no communal dish - although there is a large dish grey boxes etc -or other communal system. result was he said i need an aerial on roof but his ladders did not reach.

. sky called to make app for dish to be installed. no said i an aerial needed and approved by management NOT a dish. long time later back and forth she assured me engineer visit would be to fit aerial on roof. sept 17th. i am sceptical, think it will be fitting dish which is not approved.. does anyone know if this promised aerial installation has ever been done by SKY

if i have to will get own aerial fitted at cost but should i wait?

Re: sky engineer app to put aerial on 2 story flats

GD1 — Sat, 04 Sep 2021 19:32:19 GMT

@glencat If you can't have a dish, then it highly doubt Sky would fit an aerial on the roof.

Re: sky engineer app to put aerial on 2 story flats

Daniel0210 — Sat, 04 Sep 2021 19:33:00 GMT

@glencat Sky is a satellite tv system using a satellite dish not an aerial.

Re: sky engineer app to put aerial on 2 story flats

Mark39 — Sat, 04 Sep 2021 19:55:29 GMT

@glencat I'll add this to your previous thread. As @Daniel0210 posted, Sky TV uses a satellite dish. You can't receive Sky TV via an aerial, I'm afraid. There are lots of posts on the forum from customers who confuse a dish with an aerial.

Re: no communal tv sky accesss

glencat — Sat, 04 Sep 2021 20:11:52 GMT

ok, MDU engineer was here for an hour trying to sort it for me. he said all in place ( tech stuff re dish and grey boxes and connecting lines already there ) IF i get aerial on roof... and he would have done it but ladder did not reach. sorry but I am not confused re aerial and dish - i understand the difference. all i am saying is what the engineer said

Re: no communal tv sky accesss

glencat — Sat, 04 Sep 2021 20:13:19 GMT

p.s he said when an aerial was on roof sky could installl

Re: no communal tv sky accesss

GD1 — Sat, 04 Sep 2021 20:52:28 GMT

@glencat An aerial has nothing to do with Sky, you have been told this a few times, there is no point there even being an aerial as your Sky Q box cannot use this, there has to be a DISH!!

Aerials are for Freeview (Terrestrial TV) Satellite Dishes are for Sky Q/Sky+HD.

Re: no communal tv sky accesss

glencat — Sat, 04 Sep 2021 20:49:41 GMT

no need to be rude to me only saying what i av been told

Re: no communal tv sky accesss

GD1 — Sat, 04 Sep 2021 20:51:45 GMT

@glencat Not being rude, but you keep posting you need an aerial, when others have told you you need a dish.