topic Re: HBO max cannot see come content in What's On

HBO max cannot see come content

Carl67 — Sat, 19 Sep 2026 14:58:11 GMT

Says I have HBO MAX but when I click on undertone it says to get access log on to sky to get access

Re: HBO max cannot see come content

Timelord2018 — Sat, 19 Sep 2026 15:04:00 GMT

It's a strange one as it is included with HBO Max basic in Now

It isn't Warner Bros film so should really be included with basic with ads on the app

Re: HBO max cannot see come content

Chrisee — Sat, 19 Sep 2026 15:07:44 GMT

@Carl67 report the issue to Sky's viewer relations team at viewerR@sky.uk who can check if there is an error.

Re: HBO max cannot see come content

MarkGoldsmith — Sat, 19 Sep 2026 17:30:05 GMT

So checking on the HBO Max, and undertone isn't available on the Basic with Ads tier, so to watch it via the app you would need upgrade to the Standard with Ads plan ( which should only be £1/month).

Re: HBO max cannot see come content

mancsmark — Sat, 19 Sep 2026 18:56:06 GMT

I was doing a bit of research on this the other day. Undertone is the only film that I could find that requires the HBO standards with ads package but is not available on Sky Cinema. Every other film I found that required this package was on Sky Cinema e.g. Superman, Sinners, Mickey 17, The Bride, Wuthering Heights, Pillion, War of the Rohirrim, One Battle After Another etc.

I wonder if it is just a mistake?

Re: HBO max cannot see come content

Timelord2018 — Sat, 19 Sep 2026 21:23:55 GMT

@Chrisee wrote:
@Carl67 report the issue to Sky's viewer relations team at viewerR@sky.uk who can check if there is an error.

Sky won't be much help, nothing to do with them.

Re: HBO max cannot see come content

lettice — Sun, 20 Sep 2026 07:07:22 GMT

Not sure if it has any bearing, but this film is also on Sky Store and Prime video.

So maybe, coming to Sky Cinema soon.

Re: HBO max cannot see come content

Timelord2018 — Sun, 20 Sep 2026 08:32:35 GMT

@lettice wrote:
Not sure if it has any bearing, but this film is also on Sky Store and Prime video.
So maybe, coming to Sky Cinema soon.

It was acquired by HBO Max in UK specifically from Vertigo Releasing, there films turn up everywhere , so it won't, it isn't a Warner Bros film