Sky sport plus red button

Sandmen — Tue, 15 Sep 2026 19:15:07 GMT

Trying to use the red button to watch multiple mstches and getting code WGJ4.

Re: Sky sport plus red button

caesarome — Tue, 15 Sep 2026 19:22:11 GMT

@Sandmen

Is this on Sky Stream, Glass or Sky Q ?

Re: Sky sport plus red button

Marlu-Nyu — Wed, 16 Sep 2026 12:17:18 GMT

@Sandmen wrote:
Trying to use the red button to watch multiple mstches and getting code WGJ4.

I could not find any definition for this error code from Sky but since you are receiving it when trying to open the additional Sky Sports+ matches, it seems like it is happening while starting the interactive stream.

Sky Q:

Ensure that your Q box has an active broadband connection as the additional Sky Sports+ stream is provided over the internet.
You should also try rebooting your Q box via power off and on process for about 30 seconds.
Another step that might work is refreshing the apps: Home > select Settings > 0 0 1 > Select > Apps > Refresh all Apps on this box.

Sky Glass or Sky Stream:

Perform resetting the Glass TV/Stream puck: Settings > System management > Resets & updates > Restart device.
Alternatively, you can try Settings > System management > Resets & updates > Refresh apps.
Also, don't forget to reboot your broadband router especially when none of the additional matches are loading.

If the other Sky Sports+ channels function and there is just one particular channel which gives WGJ4, then it would seem to be more like a problem from Sky's side than your hardware.

If all of the other channels give WGJ4 after the above test, then I would recommend contacting Sky as it may be an entitlement problem.

topic Re: Sky sport plus red button in What's On

Sky sport plus red button

Re: Sky sport plus red button

Re: Sky sport plus red button