topic Re: Netflix not working in What's On

Netflix not working

MarkF500 — Tue, 01 Sep 2026 07:35:53 GMT

Netflix has stopped working

Re: Netflix not working

Angel_Aka — Tue, 01 Sep 2026 07:44:20 GMT

@MarkF500 wrote:
Netflix has stopped working

Need a bit more information. In what way has it stopped working? Does the app not open at all? Won't it play anything?

Which Sky hardware are you using to access the app? Can you log in to the Netflix app or website on a different device and play content fine from there?

Re: Netflix not working

MarkF500 — Tue, 01 Sep 2026 07:54:09 GMT

Hi. We've had Sky Stream with Sky Essential TV and Netflix Standard for a few weeks. Just got back from holiday and everything is working apart from Netflix which just shows a black screen

Re: Netflix not working

Angel_Aka — Tue, 01 Sep 2026 07:57:44 GMT

@MarkF500 wrote:
Hi. We've had Sky Stream with Sky Essential TV and Netflix Standard for a few weeks. Just got back from holiday and everything is working apart from Netflix which just shows a black screen

Have you tried a full power reboot and an app refresh from the settings menu?

Re: Netflix not working

MarkF500 — Tue, 01 Sep 2026 08:02:53 GMT

Thrying that now, thanks

Re: Netflix not working

MarkF500 — Tue, 01 Sep 2026 08:29:15 GMT

It's working now. Thank you for your help

Re: Netflix not working

Angel_Aka — Tue, 01 Sep 2026 08:34:40 GMT

@MarkF500 wrote:
It's working now. Thank you for your help

Great, no problem.