https://helpforum.sky.com/t5/What-s-On/New-white-box/m-p/5346241#M171162 <P>This forum is primarily <STRONG>customer-to-customer</STRONG> help, you're not talking to Sky support</P> <P>&nbsp;</P> <P>I personally have no clue what you're talking about, maybe explain again or call Sky</P> Sat, 15 Aug 2026 17:21:18 GMT Annie+UK 2026-08-15T17:21:18Z https://helpforum.sky.com/t5/What-s-On/New-white-box/m-p/5346236#M171161 <P>I received new white box but the new lead to connect to little black box is bigger than the old and thedefore does not fit</P> Sat, 15 Aug 2026 17:19:16 GMT https://helpforum.sky.com/t5/What-s-On/New-white-box/m-p/5346236#M171161 Trampas76 2026-08-15T17:19:16Z https://helpforum.sky.com/t5/What-s-On/New-white-box/m-p/5346241#M171162 <P>This forum is primarily <STRONG>customer-to-customer</STRONG> help, you're not talking to Sky support</P> <P>&nbsp;</P> <P>I personally have no clue what you're talking about, maybe explain again or call Sky</P> Sat, 15 Aug 2026 17:21:18 GMT https://helpforum.sky.com/t5/What-s-On/New-white-box/m-p/5346241#M171162 Annie+UK 2026-08-15T17:21:18Z https://helpforum.sky.com/t5/What-s-On/New-white-box/m-p/5346244#M171163 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4757733">@Trampas76</a>&nbsp;</P> <P>White box and black box??<BR /><BR /></P> <P>Can you explain what they are / are for ~ hubs or TV service maybe?&nbsp;</P> Sat, 15 Aug 2026 17:23:00 GMT https://helpforum.sky.com/t5/What-s-On/New-white-box/m-p/5346244#M171163 Daniel0210 2026-08-15T17:23:00Z