topic Re: 5STAR in What's On

5STAR

Dawn8i88 — Thu, 13 Aug 2026 15:01:55 GMT

I can access the 5STAR Chanel without any problems, but am unable to download some programs from it, it keeps saying I don't have the right subscription for it.
any ideas?

thank you

Re: 5STAR

Annie+UK — Thu, 13 Aug 2026 15:04:55 GMT

@Dawn8i88 wrote:

I can access the 5STAR Chanel without any problems, but am unable to download some programs from it, it keeps saying I don't have the right subscription for it.
any ideas?

thank you

Some On Demand content requires a HD subscription

Re: 5STAR

RobertS83 — Fri, 14 Aug 2026 09:00:36 GMT

For some content on other channels when using Sky Q there is/was a way to select SD rather than HD when downloading if you didn't have the HD add on.

I say is/was because I have not had Sky Q for about 4 years and use Sky Stream now where you don't need the HD add on and HD is standard.