topic Re: Netflix select gender screen in What's On

Netflix select gender screen

Cuong570 — Sat, 08 Aug 2026 12:26:02 GMT

Has anyone had any trouble with the select gender screen on the Netflix app not working? Unable to highlight or select anything.

TimmyBGood — Sat, 08 Aug 2026 13:47:15 GMT

'Gender' or 'Genre'?

Cuong570 — Sat, 08 Aug 2026 15:54:33 GMT

Gender. No worries all good now, fixed itself shortly after my post.

GB19 — Sat, 08 Aug 2026 18:57:47 GMT

Added date of birth & moved to gender screen & wont let me add gender to move on!! What's the fix please

Ev71 — Mon, 10 Aug 2026 22:32:17 GMT

Perhaps try logging in on a PC or phone app and updating your details there. Then go back to the app on SkyQ

ScarletBea — Mon, 17 Aug 2026 17:51:29 GMT

I'm having the same issue, I don't know how to sort it.

I'm logged in on my phone, my profile is complete there, I've signed out of the Sky box, tried again, but it stops on the Gender screen.

Even restarted the box, but no luck...