topic Re: Free Disney× in What's On

Free Disney×

Redser1 — Thu, 30 Jul 2026 05:42:51 GMT

When trying to activate the free Disney+, I get as far as creating the password and then the screen goes blank. Is there something I'm doing wrong? Tks

Re: Free Disney×

-Heather- — Thu, 30 Jul 2026 18:13:54 GMT

Hi @Redser1, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Re: Free Disney×

Redser1 — Mon, 03 Aug 2026 06:55:53 GMT

I'm getting a response that I have a reply to my question but I don't see a response anywhere?

Re: Free Disney×

Jason- — Mon, 03 Aug 2026 09:02:26 GMT

Good Morning @Redser1, it looks like the private chat you were having with us has timed out and closed which happens if there is no response within 48 hours.

I'll send you a new invite to chat so we can continue our conversation 👍🏻

Thanks, Jason-