https://helpforum.sky.com/t5/What-s-On/Can-t-access-Disney-it-won-t-load/m-p/5307487#M169207 <P>Disney+ The screen stays black or with the loading symbol and nothing happens.&nbsp;</P> Mon, 29 Jun 2026 19:48:48 GMT No1Disneyfan 2026-06-29T19:48:48Z https://helpforum.sky.com/t5/What-s-On/Can-t-access-Disney-it-won-t-load/m-p/5307487#M169207 <P>Disney+ The screen stays black or with the loading symbol and nothing happens.&nbsp;</P> Mon, 29 Jun 2026 19:48:48 GMT https://helpforum.sky.com/t5/What-s-On/Can-t-access-Disney-it-won-t-load/m-p/5307487#M169207 No1Disneyfan 2026-06-29T19:48:48Z https://helpforum.sky.com/t5/What-s-On/Can-t-access-Disney-it-won-t-load/m-p/5307810#M169213 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4718614">@No1Disneyfan</a></SPAN>, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A>&nbsp;<BR />&nbsp;</P> Tue, 30 Jun 2026 09:45:55 GMT https://helpforum.sky.com/t5/What-s-On/Can-t-access-Disney-it-won-t-load/m-p/5307810#M169213 -Heather- 2026-06-30T09:45:55Z