topic Re: Disney plus in What's On

Disney plus

Angwoo — Wed, 17 Jun 2026 12:15:11 GMT

My account says I have Disney with ads but when I try to log on it is asking for my card details we have watched Disney plus but I can not log on without it going to subscription page please help

Re: Disney plus

Mark39 — Wed, 17 Jun 2026 15:07:28 GMT

@Angwoo have you activated Disney+ through Sky, as explained here: https://www.sky.com/help/articles/existing-or-new-disneyplus

Re: Disney plus

nigea99 — Wed, 17 Jun 2026 19:16:48 GMT

hi @Angwoo

Something to note :

If you previously had a subscription for Disney+ then the transfer process transfers you at your previous 'Tier' and will get charged £4 for the upgrade to Standard - No ads, or £9 if you have/had Premium

You can reduce it back to the Basic with ads tier via SKY Marketplace if you wish from the next billing date