topic Re: Netflix pin in What's On

Netflix pin

Catgray — Sat, 13 Jun 2026 16:09:53 GMT

My Netflix is suddenly asking for a pin and has come up with several new accounts, none of which I've set up.

I've tried logging into Netflix website and app but the option to change or remove it is not there as it wants me to subscribe (my account has the usual change password etc). Netflix is included with my Sky subscription and has worked fine untill now.

Also, when my husband managed to login a few days ago, Netflix keeps coming up in Spanish? Any ideas? Many thanks.

Re: Netflix pin

lettice — Sat, 13 Jun 2026 16:25:23 GMT

Have a read of the advice in the Sky help article below and try the recovery process that is mentioned in there;

https://www.sky.com/help/sky-apps/tv-apps-on-my-sky-q-box/articles/fixing-problems-with-netflix-netflix-wrong-language

Re: Netflix pin

Catgray — Mon, 15 Jun 2026 19:51:45 GMT

Hi, thank you for your response. I've tried the options in the link and contacted Netflix who suggested the same, but still cannot access Netflix. 🙃