https://helpforum.sky.com/t5/What-s-On/Disney-app/m-p/5297305#M168850 <P>Hello, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4705824">@Stanno16</a></SPAN>. I'll send you an invite to a private chat shortly and we can help you get this working for you.</P> <P>Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Sun, 14 Jun 2026 08:34:16 GMT SuperMatt 2026-06-14T08:34:16Z https://helpforum.sky.com/t5/What-s-On/Disney-app/m-p/5297140#M168842 <P>Good evening</P><P>I'm afraid I &nbsp;cannot use my Disney + app, the screen just asks if &nbsp;I accept the privacy settings then create an account by putting in a code, then asks if I want to change my subscription from standard&nbsp;</P><P>regards</P><P>sheila Stanhope&nbsp;</P> Sat, 13 Jun 2026 18:26:54 GMT https://helpforum.sky.com/t5/What-s-On/Disney-app/m-p/5297140#M168842 Stanno16 2026-06-13T18:26:54Z https://helpforum.sky.com/t5/What-s-On/Disney-app/m-p/5297305#M168850 <P>Hello, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4705824">@Stanno16</a></SPAN>. I'll send you an invite to a private chat shortly and we can help you get this working for you.</P> <P>Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours. Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Sun, 14 Jun 2026 08:34:16 GMT https://helpforum.sky.com/t5/What-s-On/Disney-app/m-p/5297305#M168850 SuperMatt 2026-06-14T08:34:16Z