https://helpforum.sky.com/t5/What-s-On/Disney-plus/m-p/5274250#M167877 <P>Have Disney plus through sky now. All set up and logged on the sky box but can't log in on my phone? Why? And can I sort this? Just says it can not find my account</P> Wed, 13 May 2026 14:08:23 GMT Simpsonshouse 2026-05-13T14:08:23Z https://helpforum.sky.com/t5/What-s-On/Disney-plus/m-p/5274250#M167877 <P>Have Disney plus through sky now. All set up and logged on the sky box but can't log in on my phone? Why? And can I sort this? Just says it can not find my account</P> Wed, 13 May 2026 14:08:23 GMT https://helpforum.sky.com/t5/What-s-On/Disney-plus/m-p/5274250#M167877 Simpsonshouse 2026-05-13T14:08:23Z https://helpforum.sky.com/t5/What-s-On/Disney-plus/m-p/5274278#M167878 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4682879">@Simpsonshouse</a>&nbsp;wrote:<BR /><P>Have Disney plus through sky now. All set up and logged on the sky box but can't log in on my phone? Why? And can I sort this? Just says it can not find my account</P><HR /></BLOCKQUOTE><P>That would imply that the email address you are entering on your phone isn't the email address you used when signing up to Disney +.</P><P>&nbsp;</P><P>Perhaps check the email address associated with the account, you can do this by going into your account settings in Disney + on your Sky box seeing how that has successfully logged in.&nbsp;&nbsp;</P> Wed, 13 May 2026 14:46:42 GMT https://helpforum.sky.com/t5/What-s-On/Disney-plus/m-p/5274278#M167878 MarkGoldsmith 2026-05-13T14:46:42Z