topic Re: Disney+ not on store in What's On

Disney+ not on store

Fo6 — Fri, 01 May 2026 14:44:36 GMT

wanting to change my plan on disney+ but its not showing up on the website store or phone app.

Re: Disney+ not on store

mike+simmonds — Fri, 01 May 2026 15:16:12 GMT

For me @Fo6

If I go on to the MySky app and click on the TV tab

I can see my Sky account details, then if I scroll right down to "App Subscriptions" and click there - it gives me an option to change my Disney + plan

Re: Disney+ not on store

Fo6 — Fri, 01 May 2026 15:27:59 GMT

no, it only shows me Discovery+, Paramount+ and HBO max. its has a Disney+ button at the top but pressing it does nothing.

Re: Disney+ not on store

mike+simmonds — Fri, 01 May 2026 15:36:11 GMT

@Fo6 wrote:
no, it only shows me Discovery+, Paramount+ and HBO max. its has a Disney+ button at the top but pressing it does nothing.

I don't mean in the main section where it lists all your components of what you have in your Sky package

I mean much further down the list right at the bottom, it gives me a section saying "you don't want to miss these"

then below that

All Packs App subscriptions

if I click on my Disney + within App subscriptions it gives me upgrade offers

Re: Disney+ not on store

Fo6 — Fri, 01 May 2026 15:45:17 GMT

clicking on that takes me to that page. there is a disney+ advert but clicking on that leads to what i said.

Re: Disney+ not on store

mike+simmonds — Fri, 01 May 2026 16:01:45 GMT

That's odd @Fo6

I see this option

Re: Disney+ not on store

Fo6 — Fri, 01 May 2026 17:13:53 GMT

it looks the same for me, just Disney+ is missing

Re: Disney+ not on store

mike+simmonds — Fri, 01 May 2026 17:18:05 GMT

Does the Sky virtual assistant get you anywhere @Fo6 ?

https://www.sky.com/help

Re: Disney+ not on store

Fo6 — Fri, 01 May 2026 18:03:36 GMT

it does not get me anywhere and i dont even see it on the website as well.

Re: Disney+ not on store

mike+simmonds — Fri, 01 May 2026 22:27:07 GMT

Hi @Fo6

Sorry for lot replying, I've been at the Leeds Burnley game

When I say to the Virtual

assistant "upgrade Disney" it offers me a route to do so - different for you ?

other than that - there is the general sky tv help link

hope one of those helps

https://www.sky.com/help/sky-tv