https://helpforum.sky.com/t5/What-s-On/Disney-activation/m-p/5248893#M166874 <P>cancelled my premium to go to the free version. cant activate it. when trying on TV just get the blue screen. when t trying on sky app I just get the below message. very annoying&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000019035.jpg" style="width: 1080px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/117281i994EE27198128C34/image-size/medium?v=v2&amp;px=400" role="button" title="1000019035.jpg" alt="1000019035.jpg" /></span></P> Wed, 08 Apr 2026 14:58:43 GMT thomascuddle 2026-04-08T14:58:43Z https://helpforum.sky.com/t5/What-s-On/Disney-activation/m-p/5248893#M166874 <P>cancelled my premium to go to the free version. cant activate it. when trying on TV just get the blue screen. when t trying on sky app I just get the below message. very annoying&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000019035.jpg" style="width: 1080px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/117281i994EE27198128C34/image-size/medium?v=v2&amp;px=400" role="button" title="1000019035.jpg" alt="1000019035.jpg" /></span></P> Wed, 08 Apr 2026 14:58:43 GMT https://helpforum.sky.com/t5/What-s-On/Disney-activation/m-p/5248893#M166874 thomascuddle 2026-04-08T14:58:43Z https://helpforum.sky.com/t5/What-s-On/Disney-activation/m-p/5249488#M166889 <P>Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A></P> Thu, 09 Apr 2026 10:28:29 GMT https://helpforum.sky.com/t5/What-s-On/Disney-activation/m-p/5249488#M166889 Danz994 2026-04-09T10:28:29Z