topic Re: U& dave in What's On

U& dave

Jahba65 — Mon, 06 Apr 2026 17:20:48 GMT

U & Dave won't let you download unless you have HD I'm absolutely disgusted, were already paying subscriptions for using sky it's unfair that every Chanel seems to want to make money off every series, I'm sick to death of being held to ransom because a programme I want to watch wants to make profits, the public are already being squeezed by the cost of living without having to pay a further £9 a month for hd, sky you should be ashamed of yourself.

Re: U& dave

xenon81 — Tue, 07 Apr 2026 08:39:05 GMT

What programme are you trying to watch? Can you not just download it in SD?

Re: U& dave

Jahba65 — Tue, 07 Apr 2026 08:49:43 GMT

I'm trying to watch guy Martin proper jobs

Re: U& dave

caesarome — Tue, 07 Apr 2026 09:07:04 GMT

@Jahba65

Is it available in SD and if so can you watch it ?

Re: U& dave

xenon81 — Tue, 07 Apr 2026 09:42:30 GMT

I've just checked and that programme is available in SD so not sure what the problem is. If your box is set to download HD by default either change that setting or select "All Formats" and choose the SD version,

Re: U& dave

Jahba65 — Tue, 07 Apr 2026 09:55:36 GMT

I have changed to SD when I click on download it says subscription required and jumps straight back to hd I have a sky q box

Re: U& dave

_Claire — Tue, 07 Apr 2026 10:12:40 GMT

Hi @Jahba65 I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Re: U& dave

nigea99 — Tue, 07 Apr 2026 10:57:00 GMT

@Jahba65 wrote:

I have changed to SD when I click on download it says subscription required and jumps straight back to hd I have a sky q box

hi @Jahba65

Have you set the default download preference to SD ?
Main Menu -> Settings -> Setup -> Preferences

(Please note this setting can only be set on the Main box)

Re: U& dave

TimmyBGood — Tue, 07 Apr 2026 12:58:20 GMT

@Jahba65 wrote:

the public are already being squeezed by the cost of living without having to pay a further £9 a month for hd, sky you should be ashamed of yourself.

As I've commented elsewhere, a rough calculation suggests Sky may be bringing in about half a billion pounds a year from the HD supplement, which is rather more than the Sky Group division of the Comcast Corporation made in profit last year. As it seems unlikely that their stockholders want to make losses, in the absence of the additional charge the baseline subscription would have to rise for everyone.

Re: U& dave

Jahba65 — Tue, 07 Apr 2026 18:14:45 GMT

Yes I have