NETFLIX HACKED

Conte — Sun, 15 Feb 2026 22:36:30 GMT

Hi, I saw this post and it is exactly what is happening to me for a more than a year, practically I cant watch Netflix, email and password has been changed calling Netflix and Sky and noone give me a response or fix it. it is more than a year!!! really need help!!! Thanks

"Hi, my Netflix account through my sky package has been hacked, email address changed and profile locked. The Netflix account through my true email account is now showing no active account and asks me to subscribe. I've managed to find out what the email address they've changed it to is (someone in Columbia) but despite a couple of attempts with Netflix customer support they say they can't do anything without a service code. I can't access the service code as it's locked on the profile page and not the Netflix home page so going around in circles. Sky tell me to contact netflix, Netflix to contact sky. Can anyone help in delinking this rogue account from my sky package so my proper one can be relinked, with new password! I don't want to have to reset the entire box if possible. Thanks"

Re: NETFLIX HACKED

lettice — Mon, 16 Feb 2026 05:26:48 GMT

Sky have been working with Netflix to develop a process for resolving these type of issues.
Please read the Sky help article below that covers:

Language changes
Unfamiliar profiles
Sign in issues
Package changed without consent

https://www.sky.com/help/articles/fixing-problems-with-netflix-netflix-wrong-language

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