https://helpforum.sky.com/t5/What-s-On/Sky-Tv-and-Broadband-keeps-lagging-or-needs-to-reboot/m-p/5188547#M162831 <P>I would like the service that we signed for as it has been getting worse over the last few months sometimes we cannot watch a program as it just stalls and will not load and broadband is just the same. The router was put up stairs in a small room so we kept havig to go up and down stairs to reboot and we are both retired and this is a strain two or three times a night never had this much problems with previous supplier</P> Sun, 11 Jan 2026 17:32:26 GMT John131256 2026-01-11T17:32:26Z https://helpforum.sky.com/t5/What-s-On/Sky-Tv-and-Broadband-keeps-lagging-or-needs-to-reboot/m-p/5188547#M162831 <P>I would like the service that we signed for as it has been getting worse over the last few months sometimes we cannot watch a program as it just stalls and will not load and broadband is just the same. The router was put up stairs in a small room so we kept havig to go up and down stairs to reboot and we are both retired and this is a strain two or three times a night never had this much problems with previous supplier</P> Sun, 11 Jan 2026 17:32:26 GMT https://helpforum.sky.com/t5/What-s-On/Sky-Tv-and-Broadband-keeps-lagging-or-needs-to-reboot/m-p/5188547#M162831 John131256 2026-01-11T17:32:26Z https://helpforum.sky.com/t5/What-s-On/Sky-Tv-and-Broadband-keeps-lagging-or-needs-to-reboot/m-p/5188557#M162832 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4588383">@John131256</a>&nbsp;which Sky service do you have? Sky+? Sky Q? Sky Stream?</P> Sun, 11 Jan 2026 17:54:38 GMT https://helpforum.sky.com/t5/What-s-On/Sky-Tv-and-Broadband-keeps-lagging-or-needs-to-reboot/m-p/5188557#M162832 Mark39 2026-01-11T17:54:38Z