https://helpforum.sky.com/t5/What-s-On/Not-accessing-free-netflix/m-p/5178983#M162568 <P>Is your household account a free Sky account that you have activated and is billed by Sky<SPAN>?</SPAN></P> <P>As the free Sky account does not allow you to use a secondary account for another household.</P> <P>You may need to contact Netflix to address which account is being used.</P> <P>&nbsp;</P> <P>More info here;</P> <P><A href="https://www.sky.com/help/articles/netflix-faqs" target="_blank">https://www.sky.com/help/articles/netflix-faqs</A></P> <P>&nbsp;</P> Wed, 31 Dec 2025 17:40:02 GMT lettice 2025-12-31T17:40:02Z https://helpforum.sky.com/t5/What-s-On/Not-accessing-free-netflix/m-p/5178967#M162567 <P>I pay a subscription for my daughter at a different address and Netflix keeps telling me l am using the other accyinstead of going into my free account&nbsp;</P> Wed, 31 Dec 2025 17:24:40 GMT https://helpforum.sky.com/t5/What-s-On/Not-accessing-free-netflix/m-p/5178967#M162567 Sandy40- 2025-12-31T17:24:40Z https://helpforum.sky.com/t5/What-s-On/Not-accessing-free-netflix/m-p/5178983#M162568 <P>Is your household account a free Sky account that you have activated and is billed by Sky<SPAN>?</SPAN></P> <P>As the free Sky account does not allow you to use a secondary account for another household.</P> <P>You may need to contact Netflix to address which account is being used.</P> <P>&nbsp;</P> <P>More info here;</P> <P><A href="https://www.sky.com/help/articles/netflix-faqs" target="_blank">https://www.sky.com/help/articles/netflix-faqs</A></P> <P>&nbsp;</P> Wed, 31 Dec 2025 17:40:02 GMT https://helpforum.sky.com/t5/What-s-On/Not-accessing-free-netflix/m-p/5178983#M162568 lettice 2025-12-31T17:40:02Z