topic Re: Drop (movie) “Unavailable” in What's On

Drop (movie) “Unavailable”

82bit — Fri, 21 Nov 2025 12:03:45 GMT

Today's Sky Cinema "Premiere" is not working on Stream/Glass.

"Sorry, this item is currently unavailable".

Plays on Sky Go but that's an unusable, awful app. Cracking service, once again Sky.

Re: Drop (movie) “Unavailable”

lettice — Fri, 21 Nov 2025 12:31:08 GMT

That channel, 301 is working fine on both my pucks.

It required a pin request for the film currently airing.

Assume you have tried a settings restart?

Re: Drop (movie) “Unavailable”

82bit — Fri, 21 Nov 2025 14:09:18 GMT

On 'demand', not broadcast - not sure why anyone with Stream would watch a movie channel 'live'.

Re: Drop (movie) “Unavailable”

lettice — Fri, 21 Nov 2025 14:36:39 GMT

@82bit wrote:

On 'demand', not broadcast -

Haha, ok thought by Sky Premiere you meant the channel.

Plays fine for me via On demand, tried all formats, hd, uhd and hdr

I did a voice search for the film and also found and played it on the 'New to Sky Cinema' rail under Home>Movies, Sky Cinema.

Odd it does seem to fail for uhd and hdr formats in the programme tile that appears upfront on Home>Movies.

I have reported to the VR team.

Sent an email to the Sky Viewer relations team to report it;
ViewerR@sky.uk

Re: Drop (movie) “Unavailable”

82bit — Fri, 21 Nov 2025 19:08:13 GMT

Now seems to be fixed - and yes it seems it was only the UHD version that didn't work - HD worked ok, but I wouldn't think to downgrade the quality just to make it work!