https://helpforum.sky.com/t5/What-s-On/Hisense-QLED-tv-keeps-losing-internet/m-p/5120902#M160328 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4511527">@Helen277</a>&nbsp; If you're having issues with Sky On demand platform then your TV nmake is completely irrelevent as you donpt use the TV to access On Demand, you must have a Sky provided TV box, therefore which one do you have?&nbsp; &nbsp; Sky+HD, Sky Q or Sky Stream?</P> <P>&nbsp;</P> <P>You post is also unrelated to Sky's Accessibility services where you originally posted this.</P> Mon, 20 Oct 2025 17:01:08 GMT GD1 2025-10-20T17:01:08Z https://helpforum.sky.com/t5/What-s-On/Hisense-QLED-tv-keeps-losing-internet/m-p/5120891#M160327 <P>Most of the programs on my Hisense QLED tv are not highlighted and if I go on catch up, keeps saying not connected to internet. &nbsp;It connects after several attempts, but the HDI channels saying &nbsp;not connected. Was all ok till 3 days ago, any ideas please as cannot watch the tv.</P> Mon, 20 Oct 2025 16:52:53 GMT https://helpforum.sky.com/t5/What-s-On/Hisense-QLED-tv-keeps-losing-internet/m-p/5120891#M160327 Helen277 2025-10-20T16:52:53Z https://helpforum.sky.com/t5/What-s-On/Hisense-QLED-tv-keeps-losing-internet/m-p/5120902#M160328 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4511527">@Helen277</a>&nbsp; If you're having issues with Sky On demand platform then your TV nmake is completely irrelevent as you donpt use the TV to access On Demand, you must have a Sky provided TV box, therefore which one do you have?&nbsp; &nbsp; Sky+HD, Sky Q or Sky Stream?</P> <P>&nbsp;</P> <P>You post is also unrelated to Sky's Accessibility services where you originally posted this.</P> Mon, 20 Oct 2025 17:01:08 GMT https://helpforum.sky.com/t5/What-s-On/Hisense-QLED-tv-keeps-losing-internet/m-p/5120902#M160328 GD1 2025-10-20T17:01:08Z